1. Acceptance of Terms

Welcome to Vocial. These Terms of Service ("Terms") constitute a legally binding agreement between you and Vocial, operated by Nenad Grujicic in Ontario, Canada ("Vocial", "we", "us", or "our").

By accessing or using the Vocial mobile application, website, or related services (collectively, the "Service"), you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use Vocial.

2. Description of Service

Vocial is a voice-first social platform that allows people to create, share, discover, and interact with voice-based content.

The Service may include:

• Creating and publishing voice posts
• Discovering and listening to content from other users
• Voice comments, reactions, follows, and other social interactions
• Private one-to-one messaging using text, voice messages, and photos
• Sharing public posts outside Vocial through shareable links
• Background audio playback and recording features
• Personal Vault for private voice recordings
• AI-assisted features such as transcription, language detection, and title suggestions
• Profile customization and content discovery
• Notifications and communication features
• Advertising and sponsored content

Features may be added, changed, replaced, or removed as Vocial evolves.

3. Eligibility

To use Vocial, you must:

• Be at least 13 years of age
• Have the legal capacity to enter into these Terms
• Not be prohibited from using the Service under applicable law
• Comply with applicable laws while using the Service

If you are under the age of majority where you live, you represent that you have permission from your parent or legal guardian to use Vocial.

Vocial is not intended for children under 13. If we learn that an account belongs to a child under 13, we may remove the account and associated information.

4. User Accounts

4.1 Account Creation

Some features require a Vocial account.

You agree to:

• Provide accurate and current information
• Keep your account information reasonably up to date
• Keep your login credentials secure
• Notify us if you believe your account has been accessed without authorization
• Take responsibility for activity occurring through your account

You may not impersonate another person or create an account intended to mislead others about your identity or affiliation.

4.2 Account Security

You are responsible for maintaining the security of your account credentials.

If you believe your account has been compromised, contact us at support@vocial.app.

4.3 Account Deletion

You may delete your account through the App settings.

When you delete your account, your profile and public content will be removed in accordance with our Privacy Policy. Certain information may remain temporarily in backups, moderation records, or where retention is required by law.

For details about deletion and retention periods, please see our Privacy Policy.

5. Your Content

5.1 Ownership

You retain ownership of the voice recordings, photos, comments, profile information, and other content you create or submit to Vocial ("Your Content").

We do not claim ownership of Your Content.

5.2 License to Operate Vocial

When you publish or otherwise make Your Content available through the Service, you grant Vocial a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, display, distribute, and make Your Content available as necessary to operate, provide, improve, and maintain the Service.

This includes technical processing required to provide Vocial features, such as:

• Generating waveforms and other visual representations
• Processing eligible voice posts for transcription, language detection, and title suggestions
• Delivering your content to other users
• Making public content available through sharing features you or other users choose to use
• Adapting content as technically necessary for different devices, formats, and network conditions

This license does not transfer ownership of Your Content to Vocial.

The license ends when Your Content is deleted, except where temporary retention is reasonably necessary for backups, safety, moderation, legal obligations, or other purposes described in our Privacy Policy.

5.3 Public Content and Sharing

Content you publish publicly on Vocial may be viewed by other users.

Public posts may also be shared outside Vocial through a public link. Anyone who receives that link may be able to access the shared post without having a Vocial account.

You understand that when content is shared outside Vocial, third-party services or other people may create previews, copies, screenshots, recordings, or other reproductions that Vocial cannot control.

Deleting the original content from Vocial does not necessarily remove copies or cached previews created or stored by third parties.

5.4 Featuring Public Content

Vocial may feature content you publish publicly on Vocial to promote the Service — for example on Vocial's social media accounts, website, app store listings, newsletters, and advertising. This may include excerpts, clips, waveforms, transcripts, titles, and videos made from your public posts.

For this purpose, you grant Vocial a worldwide, non-exclusive, royalty-free license to reproduce, adapt, edit for length or format, display, and distribute your public content, together with your username and profile picture, so that you are credited as its author.

This license:

• Covers only content you have published publicly on Vocial. It never covers Vault posts, private messages, or content you have deleted
• Is used only to promote Vocial. Vocial will not sell or license your content to third parties for their own use
• Does not transfer ownership. You keep all rights to your content

You can ask us not to feature your content at any time by contacting support@vocial.app. From then on we will not use your content in new promotional material. Material already published before your request may remain available, but we will make reasonable efforts to remove it where you ask us to.

5.5 Private Messages

Vocial allows users to exchange private one-to-one messages, which may include text, voice messages, and photos.

Private messages are not public content and are not covered by the public-content license described above.

We store and process private messages only as necessary to provide messaging functionality, maintain safety, comply with valid legal requirements, and perform the limited activities described in our Privacy Policy.

Voice messages sent through Direct Messages are not processed through Vocial's AI transcription or title-generation features.

The content rules in these Terms also apply to private messages.

6. Content Rules

You are responsible for the content you create, publish, send, or otherwise make available through Vocial.

You may not use Vocial to create, publish, send, or promote content that:

• Violates applicable law
• Infringes copyright, trademark, privacy, publicity, or other rights
• Threatens, harasses, bullies, or targets another person
• Promotes hatred or violence against people based on protected characteristics
• Contains sexually explicit or pornographic material prohibited by our policies
• Exploits or endangers minors
• Encourages self-harm, suicide, or dangerous illegal activity
• Deliberately spreads deceptive or fraudulent information
• Impersonates another person in a deceptive manner
• Contains malware or malicious code
• Constitutes spam or abusive unsolicited promotion

These rules apply to public posts, comments, profiles, Direct Messages, photos, voice messages, and other content sent through Vocial.

7. Safety, Reporting, and Moderation

7.1 Reporting and Blocking

Vocial provides tools that allow users to report content or accounts and block other users.

Reports may be reviewed by our moderation team. We may retain information associated with reports when reasonably necessary to investigate abuse, enforce these Terms, protect users, or comply with legal obligations.

Blocking prevents certain interactions between users but does not necessarily remove previously created content or information.

7.2 Moderation

We may investigate, restrict, remove, or disable access to content or accounts when we reasonably believe that:

• These Terms have been violated
• Content or behavior may create a safety risk
• Fraud, spam, abuse, or illegal activity may be occurring
• Another person's rights may be infringed
• Action is required by law

We may use automated systems to assist with moderation and abuse detection.

We are not obligated to monitor every piece of content or communication on Vocial.

7.3 Child Safety

Vocial is committed to protecting minors using the Service.

Content involving child sexual exploitation or abuse is prohibited. We may remove content, suspend or terminate accounts, preserve relevant information, and report matters to appropriate authorities where required or permitted by law.

If you believe a child may be at risk through activity on Vocial, please contact us immediately at support@vocial.app or use the reporting tools available in the App.

8. Personal Vault

Content saved to your Personal Vault is private and intended to be accessible only to you.

We do not publish or distribute Personal Vault content to other users.

We may process or access such content only as necessary to provide and secure the Service, comply with valid legal obligations, or as otherwise described in our Privacy Policy.

9. Prohibited Activities

You agree not to:

• Violate applicable laws, these Terms, or the rights of others
• Attempt to gain unauthorized access to Vocial systems, accounts, or data
• Interfere with or disrupt the Service or its infrastructure
• Introduce malware, malicious code, or other harmful technology
• Use bots, scrapers, crawlers, or automated systems to access or collect Vocial content without permission
• Harvest personal information about other users without authorization
• Circumvent security, rate limits, moderation systems, or access controls
• Reverse engineer, decompile, or disassemble the App except where applicable law expressly permits it
• Use Vocial to conduct fraud, scams, deceptive practices, or illegal activity
• Sell, sublicense, reproduce, or commercially exploit the Service itself without our permission

You may use Vocial as a creator, artist, business, professional, or other commercial identity, provided your use otherwise complies with these Terms.

10. Intellectual Property

10.1 Vocial Intellectual Property

The Vocial Service, including its software, design, interface, graphics, branding, logos, and other materials created by Vocial, is owned by or licensed to us and is protected by applicable intellectual property laws.

User-generated content remains owned by its respective creators.

You may not reproduce, distribute, sell, or exploit Vocial's proprietary materials except as permitted by these Terms or with our written permission.

10.2 License to Use the Service

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use Vocial in accordance with these Terms.

This license does not give you ownership of any part of the Service.

10.3 Copyright Complaints

We respect intellectual property rights.

If you believe content on Vocial infringes your copyright, contact legal@vocial.app and provide sufficient information for us to identify the work and the allegedly infringing content, along with your contact information and a statement explaining your claim.

We may request additional information where necessary to evaluate the complaint.

11. AI-Assisted Features

Vocial may use third-party artificial intelligence services to provide features such as:

• Audio transcription
• Language detection
• Suggested titles
• Content classification
• Safety and moderation assistance

AI-generated results may be incomplete, inaccurate, or inappropriate.

Where Vocial provides AI-generated suggestions that you can review before publishing, you are responsible for reviewing them before choosing to use them.

Not all content is processed using AI. For example, Direct Message voice recordings are not processed through Vocial's transcription or title-generation AI features.

The specific technologies and providers used for these features may change over time.

For information about how personal information is processed by Vocial and its service providers, please see our Privacy Policy.

12. Third-Party Services

Vocial relies on third-party service providers for parts of the Service, which may include:

• Cloud infrastructure, databases, authentication, and storage
• Artificial intelligence and audio processing
• Push notifications
• Error tracking and performance monitoring
• Sign-in and authentication services
• Advertising and advertising measurement
• Security and location-related services

Third-party services may process information as necessary to provide their functionality.

Information about the providers we use, the information they may process, and the purposes of that processing is available in our Privacy Policy.

Vocial may also contain links to or integrations with third-party websites or services. We are not responsible for third-party content, availability, security, or practices.

13. Advertising

Vocial may display advertisements or sponsored content provided by third-party advertising services.

Advertising does not give advertisers access to the content of your private messages, voice recordings, posts, or account credentials through Vocial.

Depending on your device, location, permissions, and privacy choices, advertising providers may process certain device or advertising information to deliver and measure advertisements.

For details about advertising data, personalization, tracking permissions, and available controls, please see our Privacy Policy.

14. Changes to the Service

Vocial is an evolving product.

We may add, modify, suspend, or discontinue features or parts of the Service.

We may also change technical requirements, supported devices, content limits, or functionality as the Service develops.

Where reasonably possible, we will try to avoid changes that unnecessarily disrupt your use of Vocial, but we do not guarantee that any particular feature will remain available permanently.

15. Termination

15.1 Termination by You

You may stop using Vocial and delete your account at any time.

15.2 Suspension or Termination by Vocial

We may restrict, suspend, or terminate access to Vocial if we reasonably believe that:

• You have materially or repeatedly violated these Terms
• Your activity creates a safety or security risk
• You engage in fraud, abuse, or illegal activity
• We are required to do so by law
• Continuing to provide the account or Service creates significant legal or technical risk
• We discontinue the Service

Where reasonably appropriate, we may provide notice or an opportunity to address a violation before termination.

Serious safety, security, fraud, or legal issues may require immediate action.

15.3 Effect of Termination

When your account is terminated, your right to use the Service ends.

Account information and content will be handled according to our Privacy Policy and applicable legal obligations.

Sections of these Terms that by their nature should survive termination will continue to apply.

16. Service Disclaimer

Vocial is provided on an "as is" and "as available" basis to the extent permitted by law.

We work to keep the Service reliable and secure, but we cannot guarantee that:

• Vocial will always be available or uninterrupted
• Every feature will always operate without errors
• Content created by users will be accurate or reliable
• Content or data will never be lost
• The Service will meet every user's particular requirements

You acknowledge that Vocial is an actively developed service. Features may change, and bugs, temporary interruptions, unexpected behaviour, and — though unlikely — loss of content or data may occasionally occur.

Your use of Vocial is at your own risk and discretion.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded under applicable consumer protection laws.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Vocial and its operator will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Service.

This includes, where permitted by law, losses resulting from:

• Service interruptions or technical failures
• Loss of content or data
• Content or actions of other users
• Unauthorized access caused by circumstances outside our reasonable control
• Your reliance on user-generated or AI-generated content

To the extent permitted by law, our total liability for claims relating to the Service will not exceed the greater of CAD $100 or the amount you paid directly to Vocial during the 12 months preceding the claim.

Some jurisdictions do not allow certain exclusions or limitations of liability. Where those laws apply, these limitations apply only to the extent permitted.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Vocial and its operator from claims, liabilities, damages, losses, and reasonable expenses arising from:

• Your Content
• Your misuse of the Service
• Your material violation of these Terms
• Your violation of another person's rights

This section does not apply where prohibited by applicable law.

19. Governing Law and Disputes

19.1 Governing Law

These Terms are governed by the laws of Ontario, Canada and the applicable federal laws of Canada, without regard to conflict-of-law principles.

19.2 Informal Resolution

Before starting formal legal proceedings, you agree to contact us at legal@vocial.app and make a reasonable attempt to resolve the dispute informally.

19.3 Jurisdiction

To the extent permitted by applicable law, disputes that cannot be resolved informally will be subject to the courts of Ontario, Canada.

Nothing in this section limits any rights you may have under mandatory consumer protection laws in your place of residence.

20. Changes to These Terms

We may update these Terms from time to time to reflect changes to Vocial, our practices, or applicable law.

When we make changes, we will update the "Last Updated" date.

For material changes, we may also provide notice through the App or another appropriate method.

Your continued use of Vocial after updated Terms take effect means you agree to the updated Terms. If you do not agree, you should stop using Vocial and may delete your account.

21. General Provisions

21.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms presented for specific features, constitute the agreement between you and Vocial regarding your use of the Service.

21.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

21.3 Waiver

Our failure to enforce a provision of these Terms does not waive our right to enforce it later.

21.4 Assignment

You may not transfer your rights or obligations under these Terms without our consent.

We may transfer our rights and obligations in connection with a reorganization, incorporation, merger, acquisition, sale of assets, or transfer of the Vocial business, subject to applicable law.

21.5 Circumstances Beyond Our Control

We are not responsible for delays or failures caused by circumstances outside our reasonable control, including infrastructure failures, internet or cloud-service outages, natural disasters, government actions, or similar events.

22. Contact Information

If you have questions about these Terms, please contact us:

Vocial
Operated by Nenad Grujicic
Waterloo, ON, Canada
Email: legal@vocial.app

For general support: support@vocial.app
For privacy inquiries: privacy@vocial.app

© 2026 Vocial